Terms & Conditions

Change of terms


PIANO may, at its sole discretion, revise or add new terms to these Conditions from time to time without notice to you. Such revisions and additions shall be deemed effective immediately upon notice, which PIANO may give by any means, including, without limitation, by posting the revised Conditions on the PIANO Site. You are responsible for reviewing the PIANO Site for any modifications to these Conditions that may affect your rights or obligations. Any change or modification will be effective immediately upon posting of the revisions on the Site. Any access or use by you of the PIANO Site after changes to these Conditions will constitute your acceptance of the revised terms. If you do not agree to the amended terms, you must stop using the Site.

Content


The Site and all content and other materials, including, without limitation, text, icons, graphics, logos, images, designs, pictures, selection, coordination, “look and feel”, information, data, sound files, and other files and software is the proprietary property of PIANO or its affiliates, licensors or users and is protected by Belgian , European and international trade dress, copyright laws, patent and trademark laws, and various other intellectual property rights and unfair competition laws. Copyright in the documents and material on the PIANO Site is owned by or licensed to PIANO. You are authorized to use this material only for personal, non-commercial purposes. You may download, print, and store copies of this material for your own personal, non-commercial use. Nothing contained on the PIANO Site should be construed as granting, by implication or otherwise, any license or right to use any trademark or service mark displayed on the PIANO Site without the written permission of PIANO or any third party that may own such trademarks or service marks. PIANO will aggressively enforce its intellectual property rights to the fullest extent of the law.

Information on our site


PIANO is committed to providing current and accurate information on our web sites, email, chat, and telephone communications. We do not, however, warrant that this information is always correct, accurate or complete. In rare circumstances, data, including prices, may be inaccurately displayed on our Site due to system and typographical errors which may occur. Inadvertent errors or inaccurate advertised prices are not binding on PIANO, and may be adjusted by PIANO at any time. PIANO reserves the right to correct any and all errors when they do occur. If an order is placed with a lower product’s listed price than the actual price, PIANO will, at its discretion, either advise the customer before shipping the product or cancel the order and notify the customer of such cancellation. PIANO apologizes for any inconvenience that this may cause. Information that we communicate is not a binding contract, and should not be treated as such. The sole remedy of a customer acting on incorrect information is to request a cancellation of the order placed as a result of this incorrect information. If an order has been shipped, the customer agrees to either return the product for full credit or pay the difference between the actual and charged prices. Please review our Return Policies.

Your account


When you access or use the PIANO website or your personalized PIANO account, you are solely responsible for maintaining the confidentiality of your account and for restricting access to your computer. You are further responsible for all activities that occur under your personal account and your password. If you are under the age of 18 years old, you may use pianojewellery.com only under the guidance and direction of a parent or guardian. Please note that PIANO reserves the right, in its sole discretion, to refuse service, terminate accounts, remove or edit content or cancel orders.